Understanding the ST George Public Hospital Visiting Hours is essential for anyone planning to visit a patient at this renowned healthcare facility. This guide provides comprehensive information about visiting times, ensuring you can offer support to your loved ones without any inconvenience.
Visiting hours are structured to support patient recovery while allowing family and friends to spend meaningful time together. Knowing the specific hours for different wards and any special considerations can enhance your visiting experience.
In light of the COVID-19 pandemic, ST George Public Hospital has implemented stringent safety protocols. Visitors must adhere to these guidelines to ensure the safety and well-being of patients, staff, and other visitors.
Additionally, the hospital provides various facilities and services to make your visit comfortable and stress-free. From accommodation options to transport and parking information, this guide covers everything you need to know for a smooth visit.
ST George Public Hospital Visiting Hours
ST George Public Hospital has specific visiting hours for different wards to ensure optimal patient care and safety. Here is a detailed breakdown of the general visiting hours:
- General Ward: 10:00 AM – 8:00 PM
- Description: These hours apply to most of the hospital’s general wards. During this time, patients can receive visitors, which helps boost their morale and aids in recovery.
- Guidelines: Visitors are encouraged to respect these hours to avoid disrupting patient rest and medical routines.
- Maternity Unit: 3:00 PM – 8:00 PM
- Description: The maternity unit has slightly adjusted hours to accommodate the unique needs of new mothers and their babies.
- Guidelines: Visits should be planned around feeding and rest times for both mother and child. Only immediate family members are typically allowed.
- Intensive Care Unit (ICU): 10:00 AM – 8:00 PM (subject to patient needs)
- Description: ICU visiting hours are flexible to some extent, considering the critical condition of patients.
- Guidelines: Visitors may need to adhere to specific protocols and restrictions to prevent infection and ensure patient safety.
- Mental Health Unit: 10:00 AM – 12:30 PM and 3:00 PM – 8:00 PM
- Description: These hours are set to provide a balance between therapy sessions and personal visiting times for patients in mental health units.
- Guidelines: Visitors should be mindful of therapy schedules and the need for a calm environment.
Importance of Visiting Hours
Visiting hours are carefully structured to:
- Support Patient Recovery: Regular visits from family and friends can significantly boost a patient’s mental and emotional well-being, which is essential for recovery.
- Maintain Hospital Order: Structured visiting times help the hospital staff manage their duties efficiently without interruptions.
- Ensure Privacy: Set visiting hours to ensure that all patients have the necessary privacy and rest periods without constant interruptions.
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By adhering to these hours, visitors contribute positively to the hospital environment, ensuring that patients receive the best possible care and support.
Special Considerations and Exceptions
While ST George Public Hospital has established general visiting hours, there are several special considerations and exceptions to accommodate unique circumstances and ensure patient and visitor well-being. Understanding these exceptions can help visitors plan appropriately and make the most of their time with loved ones.
End-of-Life Care Visits
In situations where a patient is nearing the end of life, ST George Public Hospital offers flexibility in visiting hours to allow family and friends to spend meaningful time with their loved ones. The hospital recognizes the emotional significance of these moments and works with families to provide compassionate and supportive care.
Guidelines:
- Extended Hours: Visiting hours can be extended beyond the standard times.
- Special Arrangements: Private rooms or quiet spaces can be arranged to accommodate larger groups of family and friends.
- Support Services: The hospital provides access to social workers, chaplains, and grief counselors to support families during these challenging times.
Visiting Guidelines for Critical Care Areas
Critical care areas such as the ICU, oncology, and transplant wards require strict visiting protocols to protect patients with compromised immune systems or severe conditions. Visitors in these areas must adhere to specific guidelines to minimize the risk of infection and ensure patient safety.
Guidelines:
- Limited Visitor Numbers: Typically, only one or two visitors are allowed at a time to reduce overcrowding and maintain a sterile environment.
- Personal Protective Equipment (PPE): Visitors may be required to wear masks, gowns, and gloves. Hand hygiene protocols must be followed rigorously.
- Health Screenings: Visitors may undergo health screenings, including temperature checks and symptom assessments, before entering these areas.
COVID-19 Positive Patients
Visitors wishing to see COVID-19-positive patients must follow stringent protocols to prevent the spread of the virus. The hospital takes necessary precautions to ensure the safety of both patients and visitors.
Guidelines:
- Clinical Assessment: Each visit request is clinically assessed to determine the risk and necessity.
- PPE Requirements: Full PPE must be worn, including masks, face shields, gowns, and gloves.
- Special Arrangements: Visits may be conducted through barriers or via video calls to minimize direct contact.
Visitors with Symptoms of Illness
To protect patients and staff, visitors with any symptoms of illness, such as a cough, fever, sore throat, or runny nose, are strongly discouraged from visiting the hospital. This precaution helps prevent the spread of infections within the hospital.
Guidelines:
- Stay at Home: Visitors with symptoms are advised to stay at home for at least seven days and ensure they have a negative Rapid Antigen Test (RAT) before considering a visit.
- Alternative Arrangements: Virtual visits through video calls or phone calls are encouraged for those unable to visit in person.
Importance of Flexibility and Compassion
The hospital staff at ST George Public Hospital strives to balance the need for stringent protocols with compassionate care.
Understanding and adhering to these special considerations ensures that all patients receive the best possible care while maintaining a safe environment for everyone.
In the next section, we will explore the COVID-19 protocols and safety measures implemented by ST George Public Hospital to further protect patients and visitors.
COVID-19 Protocols and Safety Measures
In response to the ongoing COVID-19 pandemic, ST George Public Hospital has implemented a range of protocols and safety measures to protect patients, visitors, and staff.
These measures are in line with the latest health advisories and are crucial in preventing the spread of the virus within the hospital setting.
Mask Requirements for Visitors
One of the primary safety measures is the mandatory wearing of masks for all visitors. Masks help to reduce the transmission of respiratory droplets, which is essential in preventing the spread of COVID-19, especially in a hospital environment where many patients may have compromised immune systems.
Guidelines:
- Mandatory Mask Wearing: All visitors are required to wear a mask before entering the hospital and while inside the healthcare facility. This includes all common areas, patient rooms, and specialized units.
- Children Under 12: While children under the age of 12 are not required to wear masks, it is encouraged where possible, especially in high-risk areas.
- Mask Types: Surgical masks are preferred, but cloth masks are also acceptable if they cover both the nose and mouth properly.
Limits on Number of Visitors
To further minimize the risk of COVID-19 transmission, the hospital has imposed limits on the number of visitors allowed at the bedside at any one time. This helps to reduce crowding and ensures that social distancing can be maintained.
Guidelines:
- General Limit: Typically, a maximum of two visitors are allowed per patient at any given time.
- High-Risk Areas: In critical care areas such as the ICU or oncology wards, the limit may be reduced to one visitor to ensure additional safety measures are upheld.
- Special Circumstances: In cases such as end-of-life care, exceptions may be made on compassionate grounds, allowing more family members to be present.
Health Screenings and Entry Procedures
To ensure the safety of all individuals within the hospital, visitors may be subject to health screenings and specific entry procedures. These protocols help identify and mitigate potential risks before visitors come into contact with patients.
Guidelines:
- Health Screenings: Visitors might undergo temperature checks and symptom assessments upon arrival. Those exhibiting symptoms of illness will be advised not to enter the facility.
- Entry Points: The hospital has designated specific entrances for visitors to streamline the screening process and manage the flow of people entering the hospital.
- Hand Hygiene: Hand sanitizing stations are available at all entry points, and visitors are required to use them before entering the facility.
Special Protocols for High-Risk Areas
In high-risk areas such as the ICU, oncology, and transplant wards, additional protocols are in place to protect patients who are particularly vulnerable to infections.
Guidelines:
- PPE Requirements: Visitors may be required to wear additional personal protective equipment (PPE), such as gowns and gloves, in addition to masks.
- Symptom-Free Entry: Only visitors who are completely symptom-free are allowed in these areas. Any signs of respiratory illness or exposure to COVID-19 will result in restricted access.
- Strict Adherence: Visitors must strictly adhere to all PPE and hand hygiene protocols, with hospital staff providing guidance and supervision to ensure compliance.
Staying Informed and Compliant
Visitors must stay informed about the latest COVID-19 protocols at ST George Public Hospital. These measures are subject to change based on evolving health advisories and local COVID-19 conditions.
Visitors can find updated information on the hospital’s official website and should always comply with the guidelines to ensure the safety and well-being of everyone within the hospital.
Visitor Facilities and Services at ST George Public Hospital
ST George Public Hospital is committed to providing a welcoming and supportive environment for visitors.
To enhance the visiting experience, the hospital offers a range of facilities and services designed to meet the needs of patients and their loved ones. Here’s a comprehensive look at the amenities available.
Accommodation Options
For visitors traveling from afar or those who need to stay overnight, ST George Public Hospital provides several accommodation options.
Nearby Hotels:
- St. George Hotel: Located within walking distance, offering discounted rates for hospital visitors.
- Comfort Inn & Suites: Provides a comfortable stay with convenient access to the hospital.
- Quest Apartments: Ideal for extended stays, offering fully equipped apartments.
On-Campus Accommodation:
- Patient Family Accommodation: Available on a case-by-case basis, offering affordable lodging close to the hospital.
Amenities
To ensure visitors have a comfortable experience, the hospital provides various amenities.
Cafeteria and Dining:
- Main Cafeteria: Open daily, offering a variety of meals, snacks, and beverages.
- Vending Machines: Available 24/7, stocked with snacks and drinks.
Restrooms and Baby Change Rooms:
- Restroom Facilities: Located throughout the hospital, with accessibility options.
- Baby Change Rooms: Equipped with changing tables, sinks, and seating for breastfeeding.
Lounge Areas:
- Visitor Lounges: Comfortable seating areas with access to reading materials and TV.
- Outdoor Gardens: Peaceful areas for relaxation and reflection.
Accessibility Features:
- Wheelchair Access: Available throughout the hospital with ramps and elevators.
- Assistance Services: Staff available to assist visitors with special needs.
Infection Prevention and Hand Hygiene
Maintaining a clean and safe environment is a top priority at ST George Public Hospital.
Hand Sanitizing Stations:
- Located at all entrances, exits, and throughout the hospital.
- Visitors are required to use hand sanitizer upon entry and exit to minimize the risk of infection.
Infection Control Policies:
- Strict adherence to hygiene protocols to prevent the spread of infections.
- Regular cleaning and disinfection of high-touch areas.
Parking and Transport Information
Convenient parking and transport options are essential for visitors.
Parking Facilities:
- Main Parking Garage: Located adjacent to the hospital, offering hourly and daily rates.
- Disabled Parking: Spaces available close to the main entrance for easy access.
Public Transport Options:
- Bus Services: Several bus routes stop near the hospital.
- Train Services: The nearest train station is Kogarah Station, a short walk from the hospital.
Accessibility Features:
- Wheelchair Access: Available at all parking facilities.
- Shuttle Services: Provided for those who need assistance moving between parking areas and the hospital.
Enhancing the Visitor Experience
ST George Public Hospital aims to make the visitor experience as smooth and comfortable as possible.
By offering a range of facilities and services, the hospital ensures that visitors can focus on providing support to their loved ones without worrying about logistical concerns.
Preparing for Your Visit to ST George Public Hospital
Preparing for a visit to ST George Public Hospital involves several important steps to ensure a smooth and stress-free experience.
Whether you are visiting for a short period or planning a longer stay, these tips and recommendations will help you make the most of your visit.
Steps to Take Before Visiting
- Call Ahead:
- Confirm Visiting Hours: Contact the hospital to confirm the visiting hours for the specific ward you plan to visit. This is especially important as visiting hours may vary and can be subject to change due to health advisories.
- Special Requirements: Inquire about any special requirements or restrictions, such as mask mandates or health screenings.
- Understand Patient Needs:
- Patient Preferences: Speak with the patient or their primary caregiver to understand their preferences and needs. This can help you plan the best time to visit.
- Medical Conditions: Be aware of any medical conditions that may affect the visit, such as a need for rest or specific treatment schedules.
- Prepare Necessary Documents:
- Identification: Bring a valid ID for any required health screenings or security checks.
- Health Insurance Information: While typically not required for visitors, having this information can be helpful in case of an emergency.
Recommended Visiting Duration and Frequency
The duration and frequency of visits can significantly impact both the patient and the visitor. Here are some guidelines to consider:
- Short Visits:
- Duration: 30 minutes to 1 hour.
- Frequency: Daily or every other day.
- Purpose: Short visits can provide emotional support without causing fatigue or disruption to the patient’s care routine.
- Extended Visits:
- Duration: 1 to 2 hours.
- Frequency: Every few days.
- Purpose: Extended visits are ideal for deeper conversations and spending quality time, especially for long-term patients.
Bringing Gifts or Food Items for Patients
Bringing gifts or food can brighten a patient’s day, but it’s important to follow hospital guidelines to ensure safety and appropriateness.
- Allowed Items:
- Flowers: Fresh flowers are generally allowed, but check for any restrictions in specific wards like the ICU.
- Books and Magazines: Light reading materials can be a great way to keep the patient entertained.
- Personal Items: Comfort items such as blankets, pillows, or photos from home.
- Food Items:
- Pre-Packaged Snacks: Non-perishable, pre-packaged snacks are usually allowed.
- Homemade Food: Check with the hospital staff before bringing homemade food to ensure it complies with dietary restrictions and safety guidelines.
- Restricted Items:
- Allergens: Avoid bringing items that could cause allergic reactions.
- Prohibited Items: Alcohol, tobacco, and any items that could interfere with medical treatments or hygiene standards.
Checklist for a Smooth Visit
- Call Ahead: Confirm visiting hours and any special requirements.
- Prepare ID: Bring valid identification for security checks.
- Pack Essentials: Include items like hand sanitizer, tissues, and personal comfort items.
- Consider Patient Needs: Plan your visit around the patient’s schedule and medical needs.
- Follow Hospital Guidelines: Adhere to all hospital policies regarding gifts, food, and visiting protocols.
Practical Tips for Visitors
- Be Punctual: Arrive on time to maximize your visiting period.
- Stay Flexible: Be prepared for potential changes in visiting hours or patient needs.
- Respect Privacy: Maintain patient privacy and confidentiality at all times.
- Engage Positively: Keep the conversation light and positive to boost the patient’s morale.
Parking and Transport Information for ST George Public Hospital
Navigating your way to ST George Public Hospital can be seamless if you know the available parking and transport options. Here is an in-depth look at the facilities and services that will help you plan your visit efficiently.
Parking Facilities
ST George Public Hospital offers various parking facilities to accommodate visitors, patients, and staff. Here are the key details:
- Main Parking Garage:
- Location: Adjacent to the hospital, accessible from Gray Street and Belgrave Street.
- Rates: Hourly and daily rates are available. Concessional parking rates may apply for long-term visitors and patients.
- Payment Methods: Accepts cash, credit cards, and contactless payment options.
- Disabled Parking:
- Availability: Designated spaces close to the main entrance for easy access.
- Permit Requirements: A valid disabled parking permit must be displayed.
- Overflow Parking:
- Additional Spaces: Located a short walk from the hospital for use during peak times.
- Shuttle Services: Provided to assist visitors in moving between overflow parking and the main hospital building.
Parking Tips:
- Early Arrival: Arrive early to secure a parking spot, especially during visiting hours.
- Validated Parking: Check if the hospital offers validated parking for certain types of visits or appointments.
- Safety: Ensure your vehicle is locked and valuables are not left visible.
Public Transport Options
For those using public transport, ST George Public Hospital is well-served by bus and train services, making it convenient to reach the hospital without the need to drive.
- Bus Services:
- Routes: Several bus routes stop near the hospital. Key routes include 477, 476, and 455.
- Bus Stops: Located at the hospital entrances on Gray Street and Kensington Street.
- Timetable: Buses run frequently throughout the day, with reduced services in the late evening.
- Train Services:
- Nearest Station: Kogarah Station, located approximately 500 meters from the hospital.
- Walking Route: A short walk from the station to the hospital, with clear signage and pedestrian-friendly paths.
- Train Lines: Served by the T4 Eastern Suburbs and Illawarra Line, providing direct access from various parts of Sydney.
Transport Tips:
- Opal Card: Use an Opal card for seamless travel on buses and trains.
- Check Timetables: Verify the latest schedules on the Transport NSW website to plan your journey.
- Accessibility: Both bus and train services offer wheelchair-accessible options.
Accessibility Features
To ensure that all visitors can access the hospital with ease, ST George Public Hospital has implemented several accessibility features.
- Wheelchair Access:
- Ramps and Elevators: Available throughout the hospital premises, ensuring that all areas are accessible.
- Automatic Doors: Installed at main entrances to facilitate easy access for individuals using wheelchairs or walkers.
- Assistance Services:
- On-Demand Wheelchairs: Available at the main entrance. Hospital staff can assist as needed.
- Shuttle Services: Transport from parking areas to the main hospital building for those with mobility issues.
Making Your Visit Stress-Free
By understanding the available parking and transport options, visitors can ensure a hassle-free experience at ST George Public Hospital. Whether driving or using public transport, planning ahead and utilizing the available services will make your visit more comfortable and efficient.
Contact Information and Resources
Knowing how to get in touch with ST George Public Hospital and where to find additional resources can enhance your visit and provide peace of mind.
This section provides all the essential contact details and resources you may need before, during, and after your visit.
Contact Information
ST George Public Hospital offers various contact points for general inquiries, patient information, and specific services.
- General Inquiries:
- Phone Number: 02 9113 1111
- Email Address: [email protected]
- Address: Gray St, Kogarah NSW 2217, Australia
- Patient Information:
- Patient Enquiries Desk: Located in the main lobby. Staff can assist with locating patients and providing visiting information.
- Direct Ward Contacts: Visitors can contact specific wards directly for information about visiting hours and patient conditions.
- Emergency Department:
- Phone Number: 02 9113 1333
- Location: Emergency department entrance on Gray Street.
- Feedback and Complaints:
- Phone Number: 02 9113 1555
- Email: [email protected]
- Online Feedback Form: Available on the hospital’s website for submitting comments and concerns.
Useful Links and Online Resources
ST George Public Hospital and related health services provide a wealth of online resources to help visitors and patients.
- Hospital Website:
- URL: ST George Public Hospital
- Information Available: Visiting hours, patient services, hospital policies, and more.
- COVID-19 Updates:
- NSW Health COVID-19 Information: NSW Health COVID-19
- Hospital-Specific Updates: Regular updates on COVID-19 protocols and visiting policies.
- Transport and Parking Information:
- Parking NSW: Hospital Parking
- Transport NSW: Public transport routes and timetables.
- Support Services:
- Social Work Services: Assistance with emotional and practical support for patients and families.
- Chaplaincy Services: Available for spiritual support regardless of religious affiliation.
Feedback and Support
ST George Public Hospital values feedback from visitors and patients to continually improve services. If you have any suggestions or concerns, there are several ways to provide feedback:
- Online Feedback Form: Available on the hospital’s website.
- Feedback Hotline: Call 02 9113 1555 to speak directly with a patient liaison officer.
- Email: Send your feedback to [email protected].
Support Services for Visitors
The hospital offers various support services to ensure visitors have the necessary assistance during their visit.
- Social Work Department:
- Services: Provides counseling, practical support, and resources for families.
- Contact: Access through the main hospital switchboard.
- Chaplaincy Services:
- Services: Spiritual care and support for patients and families of all faiths.
- Contact: Available upon request at the hospital.
Understanding ST George Public Hospital Visiting Hours is crucial for ensuring a smooth and supportive visit to your loved ones. This guide has provided detailed information on the general visiting hours, special considerations, and COVID-19 protocols to help you plan your visit effectively.
The hospital’s structured visiting hours are designed to balance patient care and family support. Adhering to these hours and being aware of any exceptions or additional requirements can significantly enhance your visiting experience.
The hospital has implemented comprehensive COVID-19 protocols to ensure the safety of patients, visitors, and staff. By following these guidelines, you contribute to a safe and healthy environment for everyone at the hospital.
Read Also: Royal Melbourne Hospital Visiting Hours
Finally, utilizing the various facilities and services provided by ST George Public Hospital can make your visit more comfortable. From parking and transport options to accommodation and support services, this guide equips you with all the necessary information for a stress-free visit.